Context

Illustration Figure 6.6 — Approved banks (current Public Notice). Choose your Single Account bank from this list; otherwise in-portal payment is unavailable. View live diagram in the online lesson Official ZIMRA Help System reference:…

Legislative

1. Section 51 ITA Six-year retention of payment records. 2. Practice Note on E-Banking Lists approved banks and integration details.

Conceptual

1. E-Banking page Path: Payments → E-Banking. Displays the current list of banks offering direct integration. Approved banks (subject to current Public Notice): CABS, CBZ, Stanbic, Standard Chartered, Steward Bank, FBC, ZB Bank, NMB, …

Lesson 6.6: E-Banking and Payment History

Cross-checked against the official ZIMRA SSP Help System (mytaxselfservice.zimra.co.zw/help/ssp/en/).

A. Lesson Context: Money Channels and Their History

⏱ Reading time: ~10 minutes·★★ Difficulty: Intermediate

TaRMS’s e-Banking integration shows your payment history and lets you initiate new payments. This lesson takes you through the e-Banking screens.

What you'll learn

How to view payment history on TaRMS
How to initiate a new payment
How to reconcile bank-side and TaRMS-side records
How to dispute a missing or misallocated payment

Illustration Figure 6.6 — Approved banks (current Public Notice). Choose your Single Account bank from this list; otherwise in-portal payment is unavailable. View live diagram in the online lesson

Official ZIMRA Help System reference: e_banking.htm.

Illustration Official ZIMRA SSP screenshot — E-Banking (live from ZIMRA Help System). View live diagram in the online lesson

Official ZIMRA Help System reference: payment_history.htm.

Illustration Official ZIMRA SSP screenshot — Payment History (live from ZIMRA Help System). View live diagram in the online lesson

Two related Payments-module pages: E-Banking lists which banks support direct in-portal payment integration; Payment History lists every payment the taxpayer has made (regardless of channel).

B. Legislative Framework: Statutory Foundations of E-Banking and Payment History

1. Section 51 ITA

Six-year retention of payment records.

2. Practice Note on E-Banking

Lists approved banks and integration details.

C. Detailed Conceptual Explanation: How TaRMS Records Payment Channels and History

1. E-Banking page

Path: Payments → E-Banking. Displays the current list of banks offering direct integration. Approved banks (subject to current Public Notice): CABS, CBZ, Stanbic, Standard Chartered, Steward Bank, FBC, ZB Bank, NMB, NedBank Zimbabwe.

2. Payment History page

Path: Payments → Payment History. Lists every payment for the taxpayer, with date, amount, currency, tax type, RefNum, channel, and status.

3. Filters and export

Filter by date, tax type, channel, status. Export to MS Excel for reconciliation.

4. Use in reconciliation

Match Payment History to bank statements; flag discrepancies; investigate.

D. Real-World Applicability: Reconciling E-Banking Records to TaRMS Postings

1. Bank choice for the Single Account

E-Banking page informs the Lesson 6.2 bank-change decision.

2. Year-end reconciliation

Payment History export = audit-grade payment evidence.

E. Case Law Integration: Authorities on Payment Allocation and E-Banking Disputes

Payment History is admissible under section 4 of the Civil Evidence Act.

F. Common Pitfalls: Where E-Banking Records and TaRMS Postings Diverge

1. Choosing a bank not on E-Banking list

Cannot complete in-portal payment.

2. Not exporting Payment History for the audit pack

Required for reconciliation.

G. Knowledge Check: Worked E-Banking Scenarios

Question 1

What does the E-Banking page show?

Question 2

How is Payment History used at year-end?

H. Quiz Answers with Explanations: Solutions Walk-through for E-Banking Problems

Answer 1

List of approved banks supporting direct in-portal payment integration.

Answer 2

Exported as the payment-side record for matching against bank statements; included in audit packs as primary evidence of remittances.

I. Key Takeaways: A Practitioner Summary of E-Banking and Payment History

☑ E-Banking = approved-bank list for in-portal payment.

☑ Payment History = chronological payment record, exportable.

☑ Both feed Lesson 6.2 (bank choice) and reconciliation work.

☑ Continuity: Lesson 6.7 covers Withdrawal.

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