Context

Illustration Figure 6.5 — Three payment channels. RefNum and Transaction Purpose direct allocation regardless of channel; absent both, section 79A priority applies. View live diagram in the online lesson Official ZIMRA Help System reference…

Legislative

1. Section 79A ITA Allocation priority for inbound payments. 2. Practice Note on payment channels Sets out approved bank list and acceptable payment methods.

Conceptual

1. Workflow Login → switch to TIN. Payments → New Payment. Select tax type and period. Enter amount; system validates against assessed liability. Choose payment method: Credit Card (in-portal) or E-Banking (Lesson 6.6 detail). Po…

Lesson 6.5: New Payment Workflow

Cross-checked against the official ZIMRA SSP Help System (mytaxselfservice.zimra.co.zw/help/ssp/en/).

A. Lesson Context: The Payment Trigger

⏱ Reading time: ~10 minutes·★★ Difficulty: Intermediate

New Payment is the workflow you use to pay a tax liability from TaRMS. This lesson takes you through the steps from amount to confirmation.

What you'll learn

How to initiate a new payment
How to allocate the payment across liabilities
The supported payment channels
How to confirm and download the receipt

Illustration Figure 6.5 — Three payment channels. RefNum and Transaction Purpose direct allocation regardless of channel; absent both, section 79A priority applies. View live diagram in the online lesson

Official ZIMRA Help System reference: new_payment.htm.

Illustration Official ZIMRA SSP screenshot — New Payment (live from ZIMRA Help System). View live diagram in the online lesson

Lessons 6.1–6.3 covered the Single Account architecture. Lesson 6.5 covers the most-used trigger inside the Payments module: the New Payment workflow that initiates an actual cash movement from the taxpayer’s bank to the Single Account.

B. Legislative Framework: Statutory Authority for Single-Account Payment Triggers

1. Section 79A ITA

Allocation priority for inbound payments.

2. Practice Note on payment channels

Sets out approved bank list and acceptable payment methods.

C. Detailed Conceptual Explanation: How TaRMS Initiates and Allocates a New Payment

1. Workflow

Login → switch to TIN.
Payments → New Payment.
Select tax type and period.
Enter amount; system validates against assessed liability.
Choose payment method: Credit Card (in-portal) or E-Banking (Lesson 6.6 detail).
Populate RefNum and Transaction Purpose for allocation.
Confirm and submit.
Receive confirmation and reference number.

2. Payment methods

Method	Notes
Credit Card	Visa / Mastercard accepted; convenience fee may apply
E-Banking	Direct bank transfer; see Lesson 6.6
Mobile Money (where supported)	EcoCash, OneMoney integrations subject to current Public Notices

3. RefNum and Transaction Purpose discipline

Reprised from Lesson 6.1: populate both fields to direct allocation; otherwise section 79A priority rules apply.

D. Real-World Applicability: Making Payments That Allocate Cleanly

1. Monthly VAT settlement

After submission of VAT return, immediately use New Payment to settle the liability.

2. Provisional tax instalment

Quarterly ITF 12B payments via New Payment.

E. Case Law Integration: Authorities on Payment-Allocation Disputes

Mukoko Industries (2024) on RefNum reprised here.

F. Common Pitfalls: Where New Payments Fail to Allocate

1. Skipping RefNum

Triggers priority allocation.

2. Wrong period selected

Allocates to wrong return.

G. Knowledge Check: Worked Payment-Allocation Scenarios

Question 1

What payment methods are supported?

Question 2

Why is RefNum important?

H. Quiz Answers with Explanations: Solutions Walk-through for Payment Problems

Answer 1

Credit Card, E-Banking, Mobile Money where supported by current Public Notice.

Answer 2

Directs allocation to the intended tax-head and period; absent it, section 79A priority rules apply (penalty → interest → oldest principal).

I. Key Takeaways: A Practitioner Summary of the New Payment Workflow

☑ New Payment = the in-portal payment workflow.

☑ Credit Card or E-Banking; Mobile Money where supported.

☑ RefNum + Transaction Purpose direct allocation.

☑ Continuity: Lesson 6.6 covers E-Banking integrations and Payment History.

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TaxTami — Zimbabwe Tax Training